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🟢 Tài liệu chính thức của Atlassian · 🟡 Atlassian Community / chuyên gia Partner · ⚪ Bên thứ ba (sách, blog)

🟢 Tài liệu chính thức Atlassian

Chủ đề	Liên kết
Tổng quan work item, work type, hierarchy, parent/child, link	https://www.atlassian.com/software/jira/guides/issues/overview
Danh sách work type mặc định theo sản phẩm	https://confluence.atlassian.com/servicedeskcloud/issue-types-1097176086.html
Cấu hình work type hierarchy	https://support.atlassian.com/jira-cloud-administration/docs/configure-the-issue-type-hierarchy
Cấp tùy chỉnh trong Plans (Premium)	https://support.atlassian.com/jira-software-cloud/docs/configure-custom-hierarchy-levels-in-advanced-roadmaps/
Cấu hình sub-task	https://support.atlassian.com/jira-cloud-administration/docs/configure-sub-tasks/
Status, priority, resolution mặc định	https://support.atlassian.com/jira-cloud-administration/docs/what-are-issue-statuses-priorities-and-resolutions/
Workflow status là gì	https://support.atlassian.com/jira-cloud-administration/docs/what-is-a-workflow-status/
Resolution là gì	https://support.atlassian.com/jira-cloud-administration/docs/what-is-a-resolution-in-jira/
Định nghĩa status & category	https://confluence.atlassian.com/adminjiraserver/defining-status-field-values-938847108.html
Trường Parent thay Epic Link	https://support.atlassian.com/jira-software-cloud/docs/upcoming-changes-epic-link-replaced-with-parent
Team-managed vs company-managed	https://support.atlassian.com/jira-service-desk-cloud/docs/project-configuration-in-classic-and-next-gen-projects
Khóa học: Workflows trong Jira	https://community.atlassian.com/learning/lesson/what-are-workflows-in-jira
Status object (key category)	https://developer.atlassian.com/platform/teamwork-graph/api-reference/object-types/JiraWorkItemStatus/
JQL cheat sheet	https://www.atlassian.com/software/jira/guides/jql/cheat-sheet
User stories (Agile Coach)	https://www.atlassian.com/agile/project-management/user-stories

🟡 Atlassian Community

Chủ đề	Liên kết
Thông báo đổi “issue” → “work”	https://community.atlassian.com/forums/Jira-articles/It-s-here-Work-is-the-new-collective-term-for-all-items-you/bc-p/2976336
Thông báo đổi “project” → “space”	https://community.atlassian.com/forums/Jira-articles/Jira-Spaces-have-landed/bc-p/3119524
Giới hạn hierarchy (không chèn dưới Epic)	https://community.atlassian.com/forums/Jira-questions/How-can-i-add-a-work-type-and-change-the-current-work-type/qaa-p/3185907
Nhiều work type trên một cấp	https://community.atlassian.com/forums/Jira-questions/Is-it-possible-to-create-more-than-one-Issuetype-for-levels/qaq-p/3183031
Understanding issue types in Jira	https://community.atlassian.com/forums/Jira-articles/Understanding-issue-types-in-jira/bc-p/1636295

⚪ Bên thứ ba

Chủ đề	Liên kết
Sách Practical JIRA Administration – chương Resolved/Resolution	https://www.oreilly.com/library/view/practical-jira-administration/9781449309701/ch02.html
Univ. of Waterloo – cập nhật trường Parent	https://uwaterloo.ca/atlassian/blog/atlassian-updates-adding-issues-epics

📚 Học tiếp (chính thức, miễn phí)

• Atlassian University / Community Learning – lộ trình Jira: https://community.atlassian.com/learning/hub/jira
• Atlassian Jira Guides: https://www.atlassian.com/software/jira/guides/getting-started/introduction